How AiFaqChat Differs from Generic AI Chatbots
Not all AI chatbots are built for the same purpose. While generic AI chatbots aim to answer almost anything, AiFaqChat is designed to answer the right things — specifically about your business.
Here’s how AiFaqChat fundamentally differs from general-purpose AI chat tools.
Website-specific knowledge only
Generic AI chatbots rely on broad, general training data. This often leads to assumptions, guesses, or outdated answers.
AiFaqChat is trained exclusively on:
- Your website content
- Your documentation and FAQs
- Your manually added knowledge
This ensures answers stay relevant, accurate, and aligned with your actual offerings.
Controlled training, not guesswork
Generic chatbots decide what information to use. You don’t control their sources.
With AiFaqChat, you decide:
- What pages are scanned
- What content is excluded
- What rules guide the AI’s behavior
This control prevents hallucinations and keeps answers grounded in real data.
Built for business use cases
AiFaqChat is optimized for:
- Customer support
- Pre-sales questions
- Product explanations
- Documentation and help centers
Generic AI chatbots are conversational tools first. AiFaqChat is a support and conversion tool.
Privacy-first by design
AiFaqChat does not crawl private, admin-only, or restricted pages.
You explicitly control what the AI can learn from, helping you stay compliant with privacy and data regulations.
Predictable answers, predictable costs
Generic AI tools often hide how usage is calculated. Costs can be unpredictable.
AiFaqChat uses a transparent credit system, making AI usage easier to monitor and optimize.
If your goal is casual conversation, a generic chatbot may be enough.
But if you need reliable, business-ready answers based on your own content, AiFaqChat is built specifically for that purpose.
Want to see how training works? Explore the training guide or try AiFaqChat on your own website. Get started with AiFaqChat.