How to Add a Website in
AiFaqChat

Follow these steps to create your site, train the AI assistant, and embed chat or FAQ widgets on your website.

Step 1

Open your dashboard and click the Add button Add button to create a new website.

Step 1 - Add site

Step 2

Choose whether the AI chat should be active immediately:

  • Chat is active and ready to receive messages — visitors can start chatting right away.
  • Chat is inactive and temporarily unavailable — useful if you want to finish setup first.
Step 2 - Chat active toggle

Step 3

Select how your AI assistant will be trained:

  • Automatic training — we scan your website automatically, with manual edits allowed.
  • Manual training — you upload and manage all training content yourself.
Step 3 - Training mode

Step 4

Enter the Site Name and Website URL. This helps identify the site inside your dashboard and AI configuration.

Step 4 - Name and URL

Step 5

Customize how the AI assistant represents your website.

You can write all fields in any language — the AI will respond in the same language.

  • Description — who the AI represents in conversations
  • Chat Title — displayed at the top of the widget
  • Welcome Message — the first message users see
Step 5 - Chat parameters

Step 6 — Rules

Optionally, add custom rules to guide how the AI responds.

Rules can be written in any language and in plain text — no coding required. They help control tone, behavior, language, and response style of the assistant.

Step 6 - AI rules

Step 7 — Colors

Adjust the chat widget title and button colors to match your website design.

Step 8 — Embed Code

Copy the embed code and add it to your website:

  • Chat Widget: Paste before the </body> tag.
  • FAQ Widget: Place the script where you want the FAQ to appear.

Your AI assistant is now ready.

Once saved, training can begin and your chat or FAQ widget can start answering questions.

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