How AiFaqChat Learns from Your Website Content

AiFaqChat answers user questions based on your own website content, not generic AI knowledge. This ensures responses are accurate, relevant, and aligned with your business.

Here’s how the learning process works — step by step.

Content Scanning: You Control the Sources

AiFaqChat starts by scanning the pages you choose. These can include:

• Landing pages
• Help and FAQ sections
• Documentation
• Blog articles
• Pricing and policy pages

Only publicly available URLs that you approve are used. Private dashboards, logins, and restricted pages are never accessed.

Understanding Meaning, Not Just Text

AiFaqChat doesn’t simply copy text from your site. It analyzes:

• Key facts and explanations
• Context and relationships between topics
• Questions users are likely to ask

This allows the AI to answer naturally, even when a question is phrased differently than your original content.

Automatic FAQ Creation

Based on the scanned content, AiFaqChat can automatically:

• Generate new FAQ questions and answers
• Group related questions together
• Suggest answers for missing or unclear topics

You stay in full control — every generated FAQ can be edited, disabled, or rewritten before it’s shown to users.

Continuous Learning and Updates

Websites evolve, and AiFaqChat keeps up.

• Re-scan content manually at any time
• Schedule automatic content updates
• Add new pages as your site grows

This ensures answers stay accurate as your product or service changes.

Can AiFaqChat Improve or Create Answers Automatically?

Yes. AiFaqChat can help in two key ways:

• Improve existing answers — simplify wording, clarify explanations, or make responses more user-friendly
• Propose new answers — when users ask questions that aren’t clearly answered on your site

Nothing is published automatically without your approval.

Your Data Is Never Shared

AiFaqChat learns exclusively from your website.

• No training on other companies’ data
• No reuse of your content for other customers
• No mixing of knowledge between projects

Your content stays private and under your control.

Why This Matters

By learning directly from your website, AiFaqChat helps you:

• Reduce repetitive support questions
• Deliver consistent and accurate answers
• Improve user experience without extra effort

The result is an AI assistant that truly represents your business — not a generic chatbot.

Want to see how it works in practice? Try the live demo or learn how to train AiFaqChat with your own content .