How Often Should You Retrain or Rescan Your Website?
An AI assistant is only as good as the content it learns from. To keep answers accurate and relevant, it’s important to understand when and how often you should retrain or rescan your website in AiFaqChat.
The good news: you don’t need to do this constantly. The right frequency depends on how your website changes.
Retraining vs Rescanning: What’s the Difference?
Although they sound similar, retraining and rescanning serve different purposes.
- Rescan Website: Rechecks your site for new or updated pages and partially updates the AI’s knowledge.
- Retrain AI: Fully rebuilds the AI assistant’s knowledge from scratch using the latest content.
When Should You Rescan Your Website?
Website rescanning is best for ongoing updates.
You should rescan when you:
- Add new pages or blog posts
- Update FAQs or documentation
- Change pricing, features, or product descriptions
- Fix outdated or incorrect information
Rescanning lets you quickly update the AI without waiting for the automatic periodic scan.
Recommended frequency:
Whenever meaningful content changes — weekly or even daily for active sites.
When Should You Fully Retrain the AI?
Full retraining is more powerful and should be used selectively.
You should retrain when you:
- Completely redesign or restructure your website
- Change your product, service, or business focus
- Switch training modes (automatic ↔ manual)
- Notice consistent inaccuracies in AI answers
- Want to reset and clean outdated knowledge
Retraining ensures the AI starts fresh and aligns perfectly with your current content.
Recommended frequency:
Only when major changes occur — typically every few months.
Automatic Training Users
If you use automatic website scanning, AiFaqChat periodically updates your content automatically.
Manual rescans are useful when you need changes reflected immediately, without waiting for the next scheduled scan.
Manual Training Users
If you rely on manual training, rescanning does not apply.
Instead, you should update or add new training content whenever information changes.
Full retraining is helpful if you want to remove old content and rebuild the assistant’s knowledge from scratch.
Signs Your AI Needs an Update
- Answers reference outdated information
- Users ask about features that no longer exist
- The AI misses newly added content
- Responses feel inconsistent or confusing
Best Practice Summary
- Rescan often for small or frequent updates
- Retrain only after major changes
- Don’t retrain unnecessarily — it’s not required
- Review conversations to spot update needs
Keeping your AI assistant up to date doesn’t have to be complicated. A few smart updates go a long way.
Want to update your AI now? Rescan your website, fully retrain the assistant.