Can the AI Access Private or Admin-Only Pages?
A common and very important question: Can AiFaqChat see private pages, dashboards, or admin-only content?
The short answer is no — unless you explicitly allow it. AiFaqChat is designed with strict boundaries to protect sensitive data.
By Default: Public Pages Only
When you enable automatic training, AiFaqChat scans only pages that are:
- Publicly accessible without login
- Reachable via standard links or sitemap
- Allowed by robots.txt
If a page requires authentication, cookies, sessions, or special headers, it is not accessible to the AI.
Admin Panels and Dashboards
Admin areas such as:
- /admin
- /dashboard
- /wp-admin
- Internal tools and CRMs
are completely ignored during automatic scans. AiFaqChat does not attempt to bypass logins or security layers.
What About Staging or Internal Pages?
Pages that are:
- Password-protected
- Behind IP restrictions
are automatically excluded from training.
Manual Training: You Are in Full Control
If you manually add content (text, FAQs, documents), only the information you explicitly provide is used.
This means you can safely:
- Add curated help content
- Exclude internal processes
- Rewrite sensitive explanations in a public-friendly way
Rules Add an Extra Safety Layer
Training rules allow you to define clear boundaries, such as:
- “Do not answer questions about billing systems”
- “Never provide admin instructions”
- “Redirect account-specific questions to support”
Even if related information exists in the training data, rules ensure the AI responds safely.
Can the AI Access User-Specific Data?
No. AiFaqChat does not:
- Access user accounts
- Read databases
- View private user data
The AI responds only based on trained content — not live systems or personal records.
Best Practice: Train Like a Public Help Center
When deciding what to train, ask:
- Would I publish this in a public help article?
- Is this safe for any visitor to read?
- Does this replace repetitive support questions?
If the answer is yes — it’s a great candidate for training.
Want to learn how to control training in detail? Read our guide on training rules or get started with AiFaqChat .