How AiFaqChat Protects Your Data
Data security and privacy are critical when using AI on your website. AiFaqChat is built with a security-first mindset to ensure your content and usage data remain protected at all times.
We Only Use the Data You Provide
AiFaqChat trains your AI assistant using:
- Publicly accessible website content you choose to scan
- Manual training content you explicitly add
We do not access private areas of your website, password-protected pages, or user-specific data.
Your Data Is Never Shared or Sold
Content you provide to AiFaqChat:
- Is used only to power your own AI assistant
- Is never shared with other customers
- Is never sold or reused for unrelated purposes
Each AI assistant operates in complete isolation.
Secure Data Transmission
All communication between your website, our servers, and AI services is encrypted in transit using industry-standard TLS.
This prevents interception or tampering with data.
Controlled Access and Internal Safeguards
Access to customer data is strictly limited:
- Only authorized systems can process training content
- Internal access is restricted and logged
- No human reviews conversations unless required for support and explicitly permitted
No Hidden Tracking or User Profiling
AiFaqChat does not track individual visitors or build user profiles.
Chat interactions are processed solely to generate relevant responses and improve the assistant’s accuracy.
You Stay in Control
At any time, you can:
- Edit or remove training content
- Disable chat or FAQ widgets
- Pause training or conversations
- Delete your account and data
Nothing is locked in or hidden.
Designed with Privacy in Mind
AiFaqChat follows privacy-by-design principles:
- Minimal data collection
- Clear separation between customers
- Transparent behavior with predictable outcomes
This makes AiFaqChat suitable for businesses that care deeply about trust and compliance.
Transparency Is Part of the Product
We believe AI tools should be understandable, predictable, and respectful of user data.
If you have questions about data handling or privacy, you can always review our Privacy Policy or contact our support team.
Want to see how training works in practice? Learn how AiFaqChat learns from your website content — or get started with AiFaqChat .